Privacy Policy
Last Updated: June 18, 2026
ZonSource IT Solutions Pvt. Ltd. (“ZonSource”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our software development, web development, mobile application development, artificial intelligence (AI), cloud, CRM, and related technology services.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information voluntarily provided by you, including:
- Name
- Email address
- Phone number
- Company name
- Job title
- Business address
- Project requirements and inquiries
- Any information submitted through contact forms, emails, chats, or support requests
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages visited
- Date and time of access
- Website usage statistics
Client Project Data
When providing software, web, mobile, cloud, AI, CRM, or consulting services, we may process information supplied by clients as necessary to perform contracted services.
2. How We Use Your Information
We use information to:
- Respond to inquiries and service requests
- Provide software development and technology services
- Manage client relationships
- Deliver project updates and support
- Improve website functionality and user experience
- Conduct business operations and analytics
- Comply with legal obligations
- Protect against fraud, abuse, or security threats
- Send business communications related to our services
3. Artificial Intelligence (AI) Services
As part of our AI development, automation, machine learning, chatbot, and generative AI services:
Client data is processed only as necessary to provide requested services.
We do not use confidential client data to train public AI models unless expressly authorized in writing by the client.
AI-generated outputs may contain inaccuracies and should be reviewed before business-critical use.
Clients remain responsible for validating outputs generated through AI systems developed or implemented by ZonSource.
4. Cookies and Tracking Technologies
Our website may use:
- Cookies
- Analytics tools
- Session identifiers
- Performance monitoring
- Technologies
These technologies help us:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
- Measure marketing effectiveness
Users may disable cookies through browser settings; however, some website features may not function properly.
5. How We Share Information
We do not sell personal information.
We may share information with:
- Employees and authorized contractors
- Cloud hosting providers
- Technology partners and service providers
- Payment processors
- Legal, regulatory, or governmental authorities when required by law
- Professional advisors including auditors, accountants, and legal counsel
All third parties are required to maintain appropriate confidentiality and security measures.
6. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards to protect information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized where appropriate.
8. International Data Transfers
As a global technology services provider, ZonSource may process or store information in countries where we or our service providers operate.
By using our services, you consent to the transfer, processing, and storage of information in accordance with this Privacy Policy.
9. Third-Party Services
Our website and applications may contain links to third-party websites, platforms, or services.
We are not responsible for:
- Privacy practices
- Security measures
- Content of third-party websites
Users should review the privacy policies of any third-party services they access.
10. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to certain processing activities
- Request data portability
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
11. Children’s Privacy
Our website and services are intended for businesses and professionals.
We do not knowingly collect personal information from children under the age of 13. If such information is identified, we will take reasonable steps to remove it.
12. Compliance with Applicable Laws
We endeavor to comply with applicable privacy and data protection laws, including:
- India’s Digital Personal Data Protection Act (DPDP Act), where applicable
- General Data Protection Regulation (GDPR), where applicable
- California Consumer Privacy Act (CCPA), where applicable
- Other applicable data protection regulations
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated Effective Date. Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Information
ZonSource IT Solutions Pvt. Ltd.
Website: www.zonsource.com
For privacy-related inquiries, requests, or concerns, please contact us through the contact details provided on our website.